Frequently Asked Questions

Where can I find information on how to complete the required medical clearance process before participating in athletics at Keuka College?

I completed the required paperwork, but I'm being told that I didn't.  What should I do?

When will I know if I'm medically clear to participate?

When am I required to get a physical before participating in athletics at Keuka College

I've completed all required paperwork, and more documentation is being requested.  Why?

When I try to log in to SportsWare, I don't know my password/it won't let me/I need the school ID.

How can I tell what is missing from my SportsWare file for it to be complete?

I have ADHD.  Do I need to do anything extra?

When can I start the medical clearance process?

I had a physical prior to the 6 month cutoff date and my insurance company won’t pay for another physical ....what should I do?

I had an injury in high school. Is there anything I need to bring with me to Keuka?

Why do need a second inhaler?

What if my insurance is changing over summer/winter?


Where can I find information on how to complete the required medical clearance process before participating in athletics at Keuka College?

Information can be found at www.keukaathletics.com/atforms.

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I completed the required paperwork, but I'm being told that I didn't.  What should I do?

We understand that the different paperwork that is required to attend college and participate in athletics may seem daunting.  That is why we have worked, and continue to work, to simplify the process for medical clearance in order to participate. There are two types of medical clearance paperwork required before you can enter the clearance process.  First is a physical performed by your physician. This is only required if you have not participated in a varsity sport at Keuka College within the past year (including all freshmen), or if it is requested. Second is the paperwork submitted to the athletic training staff via SportsWare.  While there is some processing time, all of the information required via SportsWare is saved electronically, and therefore is not misplaced. If you are notified that you are missing something, we do not have it, and it must be completed before we can begin the medical clearance process.

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When will I know if I'm medically clear to participate?

Your coach will be notified when you are medically clear to participate.  The athletic training staff gives your coach regular medical clearance updates

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When am I required to get a physical before participating in athletics at Keuka College

If you have not participated in varsity athletics at Keuka College within the past year, you will be required to have a new physical before participating.  This also applies to freshmen student-athletes. Information about your physical can be found at https://www.keuka.edu/life-kc/health-counseling. The physical must take place after March 1, 2020, as required by the NCAA.  

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I've completed all required paperwork, and more documentation is being requested.  Why?

There are a variety of reasons why more documentation may be requested.  The person requesting the information can explain to you why it is needed.  All requested information must be completed before you may begin participating.

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When I try to log in to SportsWare, I don't know my password/it won't let me/I need the school ID.

Before logging into SportsWare for the first time, your coach must submit your information to the athletic training staff, and they will create you an account.  Once your account is created, the only information that you will need to log in is your school issued xxxx@keuka.edu e-mail address. Following the instructions provided at www.keukaathletics.com/atforms, you will type in your e-mail address and select "Reset Password".  Further instructions will appear on the screen to complete the process. **If you are still unable to log in, please contact jbray@keuka.edu to be sure that your e-mail address was correctly entered into the system.**

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How can I tell what is missing from my SportsWare file for it to be complete?

There are two places that you must check to be sure that your SportsWare file is complete.  First, you will select "Forms" from the black bar at the top of the screen and ensure that all of the forms that are required for you are marked as "Signed" or "Accepted".  If all of the required forms are not marked as "Signed" or "Accepted", please complete them at this time. Second, when you "Save" your file, a screen may appear which states: "The record has been saved but will not be marked as "Complete" till the following is complete(d)".  If this screen appears, there will be a list of any required fields from the "My Info" section which have not been completed yet. Please complete those fields at this time.

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I have ADHD.  Do I need to do anything extra?

Yes. If the student-athlete has a history of ADHD, the NCAA requires: A. A record of the medical evaluation for ADHD B. State of the diagnosis, including when it was confirmed C. History of ADHD treatment (previous and ongoing) D. A copy of the most recent prescription as documented by the treating MD.  

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When can I start the medical clearance process?

For "New Athletes" (those who did not participate in a varsity sport at Keuka College in the previous school year):  You must submit a physical (https://www.keuka.edu/life-kc/health-counseling) to Health and Counseling Services which was completed after March 1, 2020.  You must also complete the process outlined (www.keukaathletics.com/atforms) which includes completing your SportsWare file. Your coach will send you information when it is time to begin this part of the process. For "Returning Athletes", your coach will notify you when it is time to begin the medical clearance process.

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I had a physical prior to March 1, 2020 and my insurance company won’t pay for another physical ....what should I do?

Unfortunately you will most likely have to pay for the physical "out of pocket".  Please understand that the March 1 requirement is an NCAA rule and we have to honor it.

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I had an injury in high school. Is there anything I need to bring with me to Keuka?

If you were seen by a physician, you should bring the most up-to-date medical report that "cleared" or "allowed" you to return to play by the treating physician.  You should be able to obtain this from the treating physician.

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Why do need a second inhaler?

A second inhaler is required so that the athletic trainer can make sure you have one at every practice / game.  In the event of an emergency, it is important that your inhaler is readily available and not in your room or locker.

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What if my insurance is changing over summer/winter?

You can log in to Sportsware at anytime and update your file.  It is important to retain your password so that you can gain access.

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